We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 14 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 14 days from the date of purchase without a restocking fee but you must call right away to let us know you received the wrong products.We take great pride at my idol pops in making the customer happy. We work hard to provide the best hand-made, hand-crafted lollipops and gourmet popcorn. We do not take returns of product unless we shipped you wrong order. We want to insure that the product is of quality and to have a chain of custody between our facilities and the end consumer.